Privacy Policy

Effective date: 25/07/2025

At Karen Ferrari Paisajismo, we are committed to protecting your privacy and ensuring that your personal data is handled securely, responsibly, and transparently, in accordance with current data protection laws.

This Privacy Policy explains what data we collect, how we use it, for what purposes, and what rights you have as a user.

1. Data Controller

Trading name: Karen Ferrari Paisajismo
Contact email: contacto@karenferraripaisajismo.com

2. Personal Data We Collect

We may collect the following personal data when you contact us through contact forms, email, or other available channels:

• First and last name

• Email address

• Phone number (if provided)

• Messages or enquiries you send us

• Browsing data through cookies (see Cookie Policy)

We do not collect sensitive personal data (such as ethnic origin, health information, religious beliefs, etc.).

3. Purpose of Data Processing

Your data may be used for the following purposes:

• To respond to enquiries, information requests, or quotes

• To manage a professional and/or contractual relationship

• To send communications related to our services, if requested or authorised

• To enhance browsing experience and website performance through cookies

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: when you voluntarily fill out and submit contact forms

• Legitimate interest: to improve our services, ensure website security, and prevent fraud

• Contractual obligation: if you contract our services

5. Data Retention

Your data will only be stored for as long as necessary to fulfil the purposes outlined above or while a business relationship exists. Afterwards, it will be securely deleted or anonymised, unless legal retention is required.

6. Data Recipients

We do not share your data with third parties, except when necessary to deliver the requested service, comply with legal obligations, or work with technology providers (e.g. hosting, email services) under signed agreements ensuring confidentiality and data security.

7. Your Rights

As the data subject, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data when no longer needed

• Request restriction of processing

• Object to data processing

• Request data portability to another provider

You can exercise your rights by emailing us at contacto@karenferraripaisajismo.com, specifying the right you wish to exercise and attaching a copy of your ID.

8. Security Measures

We apply appropriate technical and organisational measures to protect your personal data and prevent unauthorised access, loss, destruction or disclosure.

9. Changes to the Privacy Policy

We reserve the right to modify this Policy to reflect legal or industry changes. Please check this section periodically.

Cookie Policy

Effective date: 28/07/2025

This website uses cookies to provide a better user experience, analyse traffic, and personalise content. Below we explain what cookies are, the types we use, and how you can manage them.

1. What Are Cookies?

A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to remember your actions and preferences (such as login, language) for a certain period of time.

2. Types of Cookies We Use

a) Necessary (technical) cookies
Enable website navigation and basic features. These do not require consent.

b) Analytics or performance cookies
Collect anonymous information about how visitors use the site (e.g. most visited pages). Help us improve site functionality.

c) Third-party cookies
Some integrated services (such as YouTube videos or Google Maps) may set their own cookies. These are managed by third parties.

3. Cookies Used on This Site (Example)

Cookie NameTypePurposeDurationcookieConsentTechnicalStores your cookie consent1 year_ga, _gidAnalytics (Google)Analyses user behaviour1–2 yearsNID, CONSENTThird-party (Google)Displaying maps or videosVariable

4. Cookie Management

You can accept or reject cookies via the cookie banner when entering the site. You can also adjust your settings at any time from your browser:

• Chrome: chrome://settings/cookies

• Firefox: about:preferences#privacy

• Safari: Settings > Privacy

• Edge: Settings > Cookies and site permissions

5. Changes to This Policy

We may update this policy. If there are significant changes, we will inform you accordingly. The latest version will always be available in this section.

6. Contact

If you have any questions regarding this Cookie Policy, feel free to contact us at: contacto@karenferraripaisajismo.com

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